Blizzard Entertainment Customer Reviews

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Blizzard Entertainment Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
56.6
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


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Recent Blizzard Entertainment Reviews 1 - 15 of 45

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 by SCLisi - from 12 days ago

An hour's wait to be hung up on. AWFUL service. They'll never get my money again. Read full review ›
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 by SCLisi - from 12 days ago

Just awful, they won't be getting my money ever again. Read full review ›
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 by anyonomos - from 7 mos ago

To Whom It May Concern: I love all of the games that you create and wanted to thank you for doing such a good job dealing with the pressure Read full review ›
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 by Billy bobb - from 9 mos ago

Awesome people just takes long due to the fact that many people need help which is understandable Read full review ›
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 by Anonymous - from 11 mos ago

My call was answered quickly and the person who helped me knew exactly what I needed and helped me quickly Read full review ›
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 by OverclokT - from 1 yr ago

Very quick response, had them swap my billing around and I spent maybe 30mins on phone total. Read full review ›
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 by Anonymous - from 1 yr ago

Matthew answered quickly and resolved issue right away Read full review ›
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 by Jaspah - from 1 yr ago

Well that was surprising. I waited like 10 seconds of music, then was instantly connected to a Blizzard representative with a very clear an Read full review ›
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 by Kurtzilla - from 1 yr ago

They are very helpful, very responsive. If the wait list is full, call back again. Call at 7AM pacific if you need a nearly instant wait. Read full review ›
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 by fuckle - from 1 yr ago

no communication. Couldn't get a hold of a human despite being on hold for over 14 hours so far!!!!! Worthless company Read full review ›
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 by Khain - from 1 yr ago

Unlocked my account as I requested. Their wait time is varied due to, most likely, the amount of employees answered. Read full review ›
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 by themastertech - from 1 yr ago

Have been trying to get through since 7am PST...hold queue still full and unable to accept anymore calls Read full review ›
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 by Anonymous - from 1 yr ago

Called at about 5pm on Wednesday. Had to call about 6 times in a row bc no room in the hold queue. Finally got in line. Worth it. Once we go Read full review ›
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 by Anonymous - from 1 yr ago

not bad Read full review ›
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 by Dorindre - from 1 yr ago

I called and they said "your wait time is 8 minutes". After 80 I hung up. I just called back and they said 23 minutes. If I don't get a pick Read full review ›
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