Bluebird by American Express: cant get in contact

A Bluebird by American Express customer review by GetHuman user GetHuman-47057 from November 27th, 2017

Background on GetHuman-47057's case

GetHuman: GetHuman-47057 - can you tell our other Bluebird by American Express customers when your case took place?
GetHuman-47057: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Bluebird by American Express, and if so, how?
GetHuman-47057: I used the 877-486-5990 number I found for on the GetHuman Bluebird by American Express customer phone number page I was on: Bluebird by American Express Customer Service Phone Number
GetHuman: And which of these common Bluebird by American Express customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47057 a list of common Bluebird by American Express problems)
GetHuman-47057: "Overcharge on Account" was why I was trying to call.

GetHuman-47057's review of Bluebird by American Express customer service

GetHuman: So how would you sum up your experience for GetHuman's Bluebird by American Express customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47057: cant get in contact
GetHuman: Let's quantify your experience contacting Bluebird by American Express. On a scale of 1 to 5, how easy is it go get help on a Bluebird by American Express problem?
GetHuman-47057: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47057: I'd give them a four out of five on communication.
GetHuman: And what about Bluebird by American Express's ability to quickly and effectively address your problem?
GetHuman-47057: For that I would say one out of five.
GetHuman: And finally- any advice for other Bluebird by American Express customers?
GetHuman-47057: Call them early in the day or late. Don't forget any personal or account information you might need for Bluebird by American Express to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47057 taken from his Bluebird by American Express customer service problem that occurred on November 22nd, 2017.

Bluebird by American Express

2.75 of 5 stars | 45 reviews

GetHuman-47057's Bluebird by American Express Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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