Bob Evans Farms, Inc.: Bob Evans on St.Rt. *****, Delaware, OH. Lobby...
A Bob Evans Farms, Inc. customer review by GetHuman user ~WhatsHappenedBob? from November 24th, 2017
Background on ~WhatsHappenedBob?'s case
GetHuman: ~WhatsHappenedBob? - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
~WhatsHappenedBob?: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~WhatsHappenedBob? a list of common Bob Evans Farms, Inc. problems)
~WhatsHappenedBob?: "Overcharge/Strange charge" was why I was trying to contact.
~WhatsHappenedBob?'s review of Bob Evans Farms, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WhatsHappenedBob?: Bob Evans on St.Rt. *****, Delaware, OH. Lobby was packed Sunday late morning. Hostess took our name** of people (*). We waiting forever. Never called our name. We checked in with hostess and there was our name on the list, others before and after crossed off, they just skipped us. No explanation given. We were listening for our name, it was never called. We were on a tight schedule, too! Then waitress brought super harsh coffee and skimmed milk for it instead of creamers which is what I asked for. Had an attitude when I asked for different coffee and creamers. Waited forever for our food. Gulp it down when we finally got it so that we could make our appt. They used to be really awesome - not anymore. Not really interested in going to this restaurant in the future.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
~WhatsHappenedBob?: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WhatsHappenedBob?: I'd give them a five out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
~WhatsHappenedBob?: For that I would say two out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
~WhatsHappenedBob?: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WhatsHappenedBob? taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 14th, 2017.