Boost Mobile: Absolutely pathetic. A nightmare. Worst custom...
A Boost Mobile customer review by GetHuman user ~HSF THE HIGH LEVEL from November 27th, 2017
Background on ~HSF THE HIGH LEVEL's case
GetHuman: ~HSF THE HIGH LEVEL - can you tell our other Boost Mobile customers when your case took place?
~HSF THE HIGH LEVEL: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~HSF THE HIGH LEVEL a list of common Boost Mobile problems)
~HSF THE HIGH LEVEL: "Device Support" was why I was trying to call.
~HSF THE HIGH LEVEL's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HSF THE HIGH LEVEL: Absolutely pathetic. A nightmare. Worst customer service ever !
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~HSF THE HIGH LEVEL: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HSF THE HIGH LEVEL: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~HSF THE HIGH LEVEL: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~HSF THE HIGH LEVEL: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HSF THE HIGH LEVEL taken from his Boost Mobile customer service problem that occurred on November 19th, 2017.