Borders Customer Reviews

“I am an unhappy customer ---customer service rep. said they would call me back into 2 hrs. as they could not help me with the purchase of a ” Read full review ›

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by Anonymous - from 1 yr ago

“I find myself wondering if they hire people off the streets in the morning figuring if you hear a person you'll just "go away". No wonder a” Read full review ›

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by los - from 1 yr ago

“Said they didn't care.” Read full review ›

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by Anonymous - from 1 yr ago

“3rd call I have made to get charges taken off credit card for something returned 6 wks ago! I even have proof they signed for the return and” Read full review ›

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by chrstmsgirl - from 1 yr ago

“still holding after 2 1/2 hours. set the phone down on speaker phone and no one has helped. called on my cell phone, to see if it was any qu” Read full review ›

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by oblio - from 1 yr ago

“It's one thing to have offshore customer service reps, it's another when they are obviously poorly trained and don't speak English well to b” Read full review ›

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by paco - from 1 yr ago

“2 agents & still no results& no credit” Read full review ›

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by sharonlf123 - from 1 yr ago

“i have problems with borders taking money out of my account for things they cant even explain ..i hope to get this resolved soon but i'am lo” Read full review ›

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by Anonymous - from 1 yr ago

“Multiple calls, promises to fix the situation that were never fulfilled, and then when I asked to speak with a supervisor I was disconnected” Read full review ›

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by John - from 1 yr ago

“customer care folks are obviously "off-shore" very difficult communicating with someone who does not speak English as a first language. It's” Read full review ›

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by lynn - from 1 yr ago

“Borders customer service has been the worst I have experienced in a long time. I was supposed to receive an order in 10 days, in time for Ch” Read full review ›

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by DZS42 - from 1 yr ago

“FYI Borders pings your Bank Acct for teh full amount then drops that off and charges as items ship. It looked to me like I was charged 2x. ” Read full review ›

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by Anonymous - from 1 yr ago

“I will never do bussiness with Borders on line again there customer service was horrible no one could answer a question” Read full review ›

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by Anonymous - from 1 yr ago

“I placed an order through their online site, that was supposed to be delievered on Sat the 21st today is the 23rd and theres still no sign o” Read full review ›

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