Bose: Can't get thru
A Bose customer review by GetHuman user ~Peter Culver from November 20th, 2017
Background on ~Peter Culver's case
GetHuman: ~Peter Culver - can you tell our other Bose customers when your case took place?
~Peter Culver: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Bose, and if so, how?
GetHuman: And which of these common Bose customer issues best describes the reason you wanted to talk to them?
(Shows ~Peter Culver a list of common Bose problems)
~Peter Culver: "Technical support" was why I was trying to call.
~Peter Culver's review of Bose customer service
GetHuman: So how would you sum up your experience for GetHuman's Bose customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peter Culver: Can't get thru
GetHuman: Let's quantify your experience contacting Bose. On a scale of 1 to 5, how easy is it go get help on a Bose problem?
~Peter Culver: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peter Culver: I'd give them a five out of five on communication.
GetHuman: And what about Bose's ability to quickly and effectively address your problem?
~Peter Culver: For that I would say three out of five.
GetHuman: And finally- any advice for other Bose customers?
~Peter Culver: Call them early in the day or late. Don't forget any personal or account information you might need for Bose to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peter Culver taken from his Bose customer service problem that occurred on November 16th, 2017.