Bradford Exchange: I had to talk to a computer which I did not lik...

A Bradford Exchange customer review by GetHuman user ~jack thorpe from November 23rd, 2017

Background on ~jack thorpe's case

GetHuman: ~jack thorpe - can you tell our other Bradford Exchange customers when your case took place?
~jack thorpe: Yeah. It was late at night, on November 14th.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
~jack thorpe: I used the 866-503-9057 number I found for on the GetHuman Bradford Exchange customer phone number page I was on: Bradford Exchange Customer Service Phone Number
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~jack thorpe a list of common Bradford Exchange problems)
~jack thorpe: "Complaint" was why I was trying to call.

~jack thorpe's review of Bradford Exchange customer service

GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jack thorpe: I had to talk to a computer which I did not like also my order is takeing to much time. jack Thorpe. (p. s.) I will not order anything else from Bradford exchange.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~jack thorpe: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jack thorpe: I'd give them a four out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~jack thorpe: For that I would say five out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~jack thorpe: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jack thorpe taken from his Bradford Exchange customer service problem that occurred on November 14th, 2017.

Bradford Exchange

3.73 of 5 stars | 325 reviews

~jack thorpe's Bradford Exchange Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bradford Exchange, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bradford Exchange in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!