After I found out that the Bradford Exchange co...

A Bradford Exchange customer review by GetHuman user ~leighanders from November 23rd, 2017

Background on ~leighanders's case

GetHuman: ~leighanders - can you tell our other Bradford Exchange customers when your case took place?
~leighanders: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
~leighanders: I used the 866-503-9057 number I found for on the GetHuman Bradford Exchange customer phone number page I was on: Bradford Exchange Customer Service Phone Number
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~leighanders a list of common Bradford Exchange problems)
~leighanders: "Cancel Order" was why I was trying to call.

~leighanders's review of Bradford Exchange customer service

GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~leighanders: After I found out that the Bradford Exchange could call me instead of the long hold I was on, I took advantage of the call back which was very helpful and the service rep was very courteous.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~leighanders: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~leighanders: I'd give them a two out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~leighanders: For that I would say five out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~leighanders: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~leighanders taken from his Bradford Exchange customer service problem that occurred on November 21st, 2017.

Bradford Exchange

3.73 of 5 stars | 325 reviews

~leighanders's Bradford Exchange Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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