Bradford Exchange: spoke to a man I believe Kevin, he was a little...
A Bradford Exchange customer review by GetHuman user ~Ruth Gorelick from November 26th, 2017
Background on ~Ruth Gorelick's case
GetHuman: ~Ruth Gorelick - can you tell our other Bradford Exchange customers when your case took place?
~Ruth Gorelick: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~Ruth Gorelick a list of common Bradford Exchange problems)
~Ruth Gorelick: "Track order" was why I was trying to call.
~Ruth Gorelick's review of Bradford Exchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ruth Gorelick: spoke to a man I believe Kevin, he was a little curt as if he was loosing patience. He wasn't rude.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~Ruth Gorelick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ruth Gorelick: I'd give them a three out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~Ruth Gorelick: For that I would say two out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~Ruth Gorelick: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ruth Gorelick taken from his Bradford Exchange customer service problem that occurred on November 22nd, 2017.