Broadspire: The voicemail stated to call ***-***-**** for t...

A Broadspire customer review by GetHuman user GetHuman-302263 from November 19th, 2017

Background on GetHuman-302263's case

GetHuman: GetHuman-302263 - can you tell our other Broadspire customers when your case took place?
GetHuman-302263: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Broadspire, and if so, how?
GetHuman-302263: I used the 800-800-7885 number I found for on the GetHuman Broadspire customer phone number page I was on: Broadspire Customer Service Phone Number
GetHuman: And which of these common Broadspire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-302263 a list of common Broadspire problems)
GetHuman-302263: "Renew coverage" was why I was trying to call.

GetHuman-302263's review of Broadspire customer service

GetHuman: So how would you sum up your experience for GetHuman's Broadspire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-302263: The voicemail stated to call ***-***-**** for their Workers' Compensation but this is the * that I can't get through to. Did not give me anything I didn't already have.
GetHuman: Let's quantify your experience contacting Broadspire. On a scale of 1 to 5, how easy is it go get help on a Broadspire problem?
GetHuman-302263: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-302263: I'd give them a four out of five on communication.
GetHuman: And what about Broadspire's ability to quickly and effectively address your problem?
GetHuman-302263: For that I would say one out of five.
GetHuman: And finally- any advice for other Broadspire customers?
GetHuman-302263: Call them early in the day or late. Don't forget any personal or account information you might need for Broadspire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-302263 taken from his Broadspire customer service problem that occurred on November 10th, 2017.

Broadspire

1.00 of 5 stars | 30 reviews

GetHuman-302263's Broadspire Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Broadspire, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Broadspire in any way.

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