Brother International Customer Reviews

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Brother International Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
10.9
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


See how Brother International has done over time on our Brother International ratings page.
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Recent Brother International Reviews 1 - 10 of 10

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 by JDickson - from 3 mos ago

I've had to call Brother twice, once for a mechanical issue and once for driver installation. I've found that saying your model gets you thr Read full review ›
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 by BillS - from 1 yr ago

Poor Cust. Svc. 1st tried blaming my setup then stating the 9320 CW cannot email a scan through SMTP even though spec states such at http:// Read full review ›
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 by humantouch - from 1 yr ago

It sounded like I was speaking I was speaking with a robotic Mickey Mouse. Read full review ›
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 by pimpn - from 1 yr ago

awesome Read full review ›
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 by uprooted - from 2 yrs ago

Was on hold numerous times during the conversation. I just called to report an exploding ink cartridge but was accused of lying about it an Read full review ›
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 by Les - from 2 yrs ago

i called the number, pressed 7 and it said it was not a valid option. it asked me for my model #. I said 4040CDN, it repeated back, 1453!! Read full review ›
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 by infoman - from 2 yrs ago

Fast and efficient. AAA for support Read full review ›
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 by Anonymous - from 2 yrs ago

The woman on the phone after I was on hold for 11 min. yelled at me and wasn't helpful. Read full review ›
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 by LeslieJ - from 2 yrs ago

American customer service, knowledgable, helpful, friendly and efficient. Within a few minutes she solved my problem. Couldn't be better! Read full review ›
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 by Anonymous - from 2 yrs ago

Last time I called Brother I was on hold for about 45 minutes before I got to someone that could help. I called at 12:30 PST on a Friday an Read full review ›
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