Budweiser: Easy and polite to speak with. Helpful and conc...
A Budweiser customer review by GetHuman user ~Derek from November 26th, 2017
Background on ~Derek's case
GetHuman: ~Derek - can you tell our other Budweiser customers when your case took place?
~Derek: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Budweiser, and if so, how?
GetHuman: And which of these common Budweiser customer issues best describes the reason you wanted to talk to them?
(Shows ~Derek a list of common Budweiser problems)
~Derek: "Complaint" was why I was trying to call.
~Derek's review of Budweiser customer service
GetHuman: So how would you sum up your experience for GetHuman's Budweiser customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Derek: Easy and polite to speak with. Helpful and concerned for my issue.
GetHuman: Let's quantify your experience contacting Budweiser. On a scale of 1 to 5, how easy is it go get help on a Budweiser problem?
~Derek: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Derek: I'd give them a five out of five on communication.
GetHuman: And what about Budweiser's ability to quickly and effectively address your problem?
~Derek: For that I would say five out of five.
GetHuman: And finally- any advice for other Budweiser customers?
~Derek: Call them early in the day or late. Don't forget any personal or account information you might need for Budweiser to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Derek taken from his Budweiser customer service problem that occurred on November 20th, 2017.