Burger King: A report was taken, customer service was very...

A Burger King customer review by GetHuman user ~Donna Sharber from November 27th, 2017

Background on ~Donna Sharber's case

GetHuman: ~Donna Sharber - can you tell our other Burger King customers when your case took place?
~Donna Sharber: Yes I can. It was morning, on November 24th.
GetHuman: Did you reach out to Burger King, and if so, how?
~Donna Sharber: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Donna Sharber a list of common Burger King problems)
~Donna Sharber: "Overcharge/Strange charge" was why I was trying to call.

~Donna Sharber's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donna Sharber: A report was taken, customer service was very understanding.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Donna Sharber: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donna Sharber: I'd give them a three out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Donna Sharber: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Donna Sharber: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donna Sharber taken from his Burger King customer service problem that occurred on November 24th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~Donna Sharber's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Burger King, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Burger King in any way.

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