Burpee.com: I am deeply dissapointed that you never process...
A Burpee.com customer review by GetHuman user ~Don Johnson from November 27th, 2017
Background on ~Don Johnson's case
GetHuman: ~Don Johnson - can you tell our other Burpee.com customers when your case took place?
~Don Johnson: Yeah. It was late at night, on November 23rd.
GetHuman: Did you reach out to Burpee.com, and if so, how?
GetHuman: And which of these common Burpee.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Don Johnson a list of common Burpee.com problems)
~Don Johnson: "Track order" was why I was trying to call.
~Don Johnson's review of Burpee.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Burpee.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don Johnson: I am deeply dissapointed that you never processed my order. **Donald Johnson
GetHuman: Let's quantify your experience contacting Burpee.com. On a scale of 1 to 5, how easy is it go get help on a Burpee.com problem?
~Don Johnson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don Johnson: I'd give them a two out of five on communication.
GetHuman: And what about Burpee.com's ability to quickly and effectively address your problem?
~Don Johnson: For that I would say five out of five.
GetHuman: And finally- any advice for other Burpee.com customers?
~Don Johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Burpee.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don Johnson taken from his Burpee.com customer service problem that occurred on November 23rd, 2017.
Burpee.com
2.00 of 5 stars | 14 reviews
~Don Johnson's Burpee.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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