Buy.com Customer Reviews

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Buy.com Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
9.4
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Buy.com Reviews 1 - 12 of 12

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 by Anonymous - from 7 mos ago

Helpful & eficient, though I got transferred to 3 different people Read full review ›
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 by Joe - from 1 yr ago

Worked Read full review ›
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 by Anonymous - from 1 yr ago

waited 13 min, then transferred to another dept. Read full review ›
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 by buycomDemerit - from 1 yr ago

I purchased three items from Buy.com and only two arrived. Tracking says it was delivered 5 days ago, but I never received it. I called BUY. Read full review ›
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 by entolomogist - from 1 yr ago

These folks are terrible!!!! and they charge your credit account without asking. I had to change my checking account. Read full review ›
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 by agramma - from 1 yr ago

I got an email thanking me for an order I never placed. After locating this customer service number on the internet., I called. A rep apolog Read full review ›
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 by Anonymous - from 2 yrs ago

I ordered something based on manf. part # and noticed next day that description did not match part #. Tried to clarify but sales rep could Read full review ›
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 by wilbur - from 2 yrs ago

Have ordered lots of stuff from this company for the last 3 yrs. without any problems at all. Now I am not able to log into my Buy.com accou Read full review ›
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 by Psybear - from 2 yrs ago

Just horrible run around waste of time. No respect for customer. After 5 days an in stock product did not ship. Cancelled order. Good ri Read full review ›
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 by abuyer - from 2 yrs ago

after selecting the correct options wait time was about 4 min Read full review ›
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 by craig111 - from 3 yrs ago

sucks Read full review ›
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 by trashtalk26 - from 3 yrs ago

Buy.com phone msg. promises price match guarantee "anytime, anywhere," but then limits this guar. to select vendors with whom one suspects i Read full review ›
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