California Franchise Tax Board: Menu option *-*-* was perfect. Got a very helpf...

A California Franchise Tax Board customer review by GetHuman user GetHuman-370678 from November 23rd, 2017

Background on GetHuman-370678's case

GetHuman: GetHuman-370678 - can you tell our other California Franchise Tax Board customers when your case took place?
GetHuman-370678: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to California Franchise Tax Board, and if so, how?
GetHuman-370678: I used the 800-852-5711 number I found for on the GetHuman California Franchise Tax Board customer phone number page I was on: California Franchise Tax Board Customer Service Phone Number
GetHuman: And which of these common California Franchise Tax Board customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-370678 a list of common California Franchise Tax Board problems)
GetHuman-370678: "Make a Payment" was why I was trying to call.

GetHuman-370678's review of California Franchise Tax Board customer service

GetHuman: So how would you sum up your experience for GetHuman's California Franchise Tax Board customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-370678: Menu option *-*-* was perfect. Got a very helpful woman who fixed my issue. SO thankful for this website, otherwise I would've never found the number to call.
GetHuman: Let's quantify your experience contacting California Franchise Tax Board. On a scale of 1 to 5, how easy is it go get help on a California Franchise Tax Board problem?
GetHuman-370678: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-370678: I'd give them a three out of five on communication.
GetHuman: And what about California Franchise Tax Board's ability to quickly and effectively address your problem?
GetHuman-370678: For that I would say four out of five.
GetHuman: And finally- any advice for other California Franchise Tax Board customers?
GetHuman-370678: Call them early in the day or late. Don't forget any personal or account information you might need for California Franchise Tax Board to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-370678 taken from his California Franchise Tax Board customer service problem that occurred on November 20th, 2017.

California Franchise Tax Board

2.76 of 5 stars | 191 reviews

GetHuman-370678's California Franchise Tax Board Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like California Franchise Tax Board, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with California Franchise Tax Board in any way.

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