Capital One Credit Card Customer Reviews

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Capital One Credit Card Ratings Summary

SUPPORT QUALITY
3.1
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
13.0
MINUTES - AVERAGE
OVERALL RATING
3.5
OUT OF 5


See how Capital One Credit Card has done over time on our Capital One Credit Card ratings page.
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Recent Capital One Credit Card Reviews 1 - 15 of 54

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 by Angry Customer - from 2 mos ago

I am a customer for over 13 years who has never missed or been late with a payment, yet Cap1 decided to double my interest rate and reduce m Read full review ›
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 by Anonymous - from 3 mos ago

No one was able to answer my question or transfer me to someone who could actually help me. I plan to cancel this card. Read full review ›
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 by na - from 4 mos ago

Agent was very very helpful. I sent in a form two months ago and they never received it. I had to call after being told by an online agent t Read full review ›
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 by Anonymous - from 5 mos ago

Called to inform that a couple of larger transactions would be occurring. Original operator sent me to a "specialist". Occasionally difficul Read full review ›
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 by retired chick - from 6 mos ago

I notified them of overseas travel plans & asked when next bill would be due. Got that info rather easily, but then was transferred to "spec Read full review ›
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 by Anonymous - from 6 mos ago

good Read full review ›
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 by crazymom - from 7 mos ago

REcieved card and tried to use to find out acct suspended the day it was activated.Stated that I had to fax more paperwork to prove identity Read full review ›
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 by parsley head - from 7 mos ago

Fine. Read full review ›
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 by Richard - from 7 mos ago

My experience was awsome,short and to the point. Read full review ›
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 by Anonymous - from 8 mos ago

long call Read full review ›
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 by Anonymous - from 8 mos ago

good service Read full review ›
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 by chris276 - from 8 mos ago

They kill you with late and over limit fees making it impossible to catch up. I now owe 900 on a 275 balance. Last week I found a man sneaki Read full review ›
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 by joesmith10786 - from 8 mos ago

I would NOT recommend getting a capital one credit card! The service is very poor due to the fact that they are VERY inflexible to do anythi Read full review ›
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 by sid - from 10 mos ago

just keep pressing 0 no matter what they ask.. Read full review ›
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 by Anonymous - from 10 mos ago

Very quick, friendly service. :D Read full review ›
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