Capital One Credit Card: necesito hacer una consulta referente a mi tarj...

A Capital One Credit Card customer review by GetHuman user ~carolina tuyuc locon from November 20th, 2017

Background on ~carolina tuyuc locon's case

GetHuman: ~carolina tuyuc locon - can you tell our other Capital One Credit Card customers when your case took place?
~carolina tuyuc locon: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Capital One Credit Card, and if so, how?
~carolina tuyuc locon: I used the 800-955-7070 number I found for on the GetHuman Capital One Credit Card customer phone number page I was on: Capital One Credit Card Customer Service Phone Number
GetHuman: And which of these common Capital One Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~carolina tuyuc locon a list of common Capital One Credit Card problems)
~carolina tuyuc locon: "Setup an account" was why I was trying to call.

~carolina tuyuc locon's review of Capital One Credit Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Capital One Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carolina tuyuc locon: necesito hacer una consulta referente a mi tarjeta de credito y no pude hablar con nadie
GetHuman: Let's quantify your experience contacting Capital One Credit Card. On a scale of 1 to 5, how easy is it go get help on a Capital One Credit Card problem?
~carolina tuyuc locon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carolina tuyuc locon: I'd give them a five out of five on communication.
GetHuman: And what about Capital One Credit Card's ability to quickly and effectively address your problem?
~carolina tuyuc locon: For that I would say four out of five.
GetHuman: And finally- any advice for other Capital One Credit Card customers?
~carolina tuyuc locon: Call them early in the day or late. Don't forget any personal or account information you might need for Capital One Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carolina tuyuc locon taken from his Capital One Credit Card customer service problem that occurred on November 18th, 2017.

Capital One Credit Card

4.06 of 5 stars | 82 reviews

~carolina tuyuc locon's Capital One Credit Card Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Capital One Credit Card, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Capital One Credit Card in any way.

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