Capital One Customer Reviews

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Capital One Ratings Summary

SUPPORT QUALITY
3.8
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
4.8
MINUTES - AVERAGE
OVERALL RATING
4.4
OUT OF 5


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Recent Capital One Reviews 1 - 15 of 97

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 by pinhiemac - from 21 days ago

amazing service. I am very impressed Read full review ›
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 by Anonymous - from 22 days ago

This is the credit card department Read full review ›
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 by Anonymous - from 24 days ago

They picked up the phone, got my account details, and answered my questions. No fuss. Read full review ›
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 by pearlwhitewrx - from 24 days ago

This number goes directly to a human representative. No waiting time, instant friendly help! Read full review ›
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 by ae - from 1 mo ago

I chatted to simply find out when a payment was going to post. That question, thankfully,was answered. When I asked to find out when my acco Read full review ›
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 by Kazuo Nishiyama - from 1 mo ago

I found, to my surprise, there was no waiting time. Read full review ›
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 by Anonymous - from 1 mo ago

got directly to speak with representative... Read full review ›
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 by ertetgsdfsrfsd - from 1 mo ago

terrible Read full review ›
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 by dreamagirl - from 1 mo ago

it was great! got right thru to a live person !! Read full review ›
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 by Anonymous - from 2 mos ago

I hate you GUYSS! Read full review ›
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 by Anonymous - from 2 mos ago

Responder give specific directions on how my request can be satisfied. Read full review ›
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 by Slovak Janko - from 3 mos ago

got right through---immediately !!! Read full review ›
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 by Clabont - from 3 mos ago

They were closed. Read full review ›
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 by Jill - from 4 mos ago

Chat and email support is useless. Representatives just tell you to call in. Read full review ›
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 by Jill - from 4 mos ago

I was transferred 3 times (and had to re-explain my problem each time). Each representative had me on hold for 5-10 minutes and didn't real Read full review ›
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