“I only had to wait one ring, then got right through to someone. I usually pay right on time, but missed my due date a few weeks ago and wan”Read full review ›
“The exeutive office number answered on the second ring...an actual human who was very knowledgable, helpful, and pleasant. Highly recommend”Read full review ›
“I didn't have to hold at all, except for the time it took for the recording to let me know that the call may be recorded for quality assuran”Read full review ›
“Capital One has some crazy rules that resulted in me owing $97 in fees, but at least the rep was helpful and waived the fees--with a warning”Read full review ›
“I sent a letter to see if they would settle for a lessor amount than owed. I have paid over $1,245.50 on a balance that began as $493.11. ”Read full review ›
“call was answered in under 1 minute! Person was extremely helpful. Canceled my credit card and was expecting hassles, but she didn't even as”Read full review ›