Capital One Customer Reviews - Page 6

HomeRead Customer ReviewsCapital One Customer ReviewsPage 6

Capital One Ratings Summary

SUPPORT QUALITY
3.8
OUT OF 5
COMMUNICATION
4.1
OUT OF 5
RESPONSIVENESS
4.8
MINUTES - AVERAGE
OVERALL RATING
4.4
OUT OF 5


See how Capital One has done over time on our Capital One ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Capital One too - we need to keep each other informed!


Recent Capital One Reviews 76 - 90 of 97

Write your own review... 

 by Anonymous - from 2 yrs ago

answered on first ring. called at noon from california Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

Great guy named Howard. He was friendly and very helpful. Read full review ›
Write your own review... 

 by kayaker - from 2 yrs ago

I only had to wait one ring, then got right through to someone. I usually pay right on time, but missed my due date a few weeks ago and wan Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

wow, got right through!!! Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

The service was good and I was transferred directly to CSR. Read full review ›
Write your own review... 

 by Charluddy - from 2 yrs ago

The exeutive office number answered on the second ring...an actual human who was very knowledgable, helpful, and pleasant. Highly recommend Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

Its amazing that they can shut a card off in 2 seconds if you're behnd but if YOU want to close the account it takes 2 months! Read full review ›
Write your own review... 

 by gonz - from 2 yrs ago

quick pick up - but they closed my account for no reason!!!! and now they cannot find out why! Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

They were helpful and answered immediately Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

I didn't have to hold at all, except for the time it took for the recording to let me know that the call may be recorded for quality assuran Read full review ›
Write your own review... 

 by FeldBum - from 2 yrs ago

Capital One has some crazy rules that resulted in me owing $97 in fees, but at least the rep was helpful and waived the fees--with a warning Read full review ›
Write your own review... 

 by HP - from 2 yrs ago

worked for me! I was getting all these credit apps in the mail and I wanted them to stop - got them to take me off their list. Read full review ›
Write your own review... 

 by dee dee - from 2 yrs ago

I sent a letter to see if they would settle for a lessor amount than owed. I have paid over $1,245.50 on a balance that began as $493.11. Read full review ›
Write your own review... 

 by mommafelz - from 2 yrs ago

Great number to call. It took only a few seconds to get an agent. Thanks Read full review ›
Write your own review... 

 by Anonymous - from 2 yrs ago

call was answered in under 1 minute! Person was extremely helpful. Canceled my credit card and was expecting hassles, but she didn't even as Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Capital One information besides reviews

Most commonly sought information by Capital One customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile