Captain D's Customer Reviews

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Captain D's Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.0
OUT OF 5
RESPONSIVENESS
16.9
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Captain D's Reviews 1 - 3 of 3

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 by chs - from 18 days ago

Still hungry after eating...amount of food has been greatly reduced since serving on new dinner plates. Shrimp and hushpuppies size reduced. Read full review ›
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 by Anonymous - from 1 mo ago

Never spoke to anyone Read full review ›
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 by Karen Foster - from 1 mo ago

Went to Capitan D's in Fort Worth Tx on Hwy on 6/22/14.Bought a 3 pieces country style dinner got home the fish was not cook fresh the cole Read full review ›
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 by gwrightslc - from 3 mos ago

I bought 2 sampler dinners at store 3333 this was the worst food I have ever eaten. The clams were black and hard as a rock the french fries Read full review ›
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 by Anonymous - from 5 mos ago

no answer what so ever kept putting me on hold then rewiring me back to the automated system. Read full review ›
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 by disapponted - from 6 mos ago

I got food poisioning with an expensive grilled fish meal yet they didnt even offer to reimburse meal or send coupon for a try us again. Ou Read full review ›
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 by B - from 9 mos ago

I have called NUMEROUS TIMES - WITH NO RETURN CALLS. MY CELL PHONE WAS RUINED BY WATER FROM AN EMPLOYEES SPILL OF WATER AND ICE. Read full review ›
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 by hondamom52 - from 9 mos ago

We were misled by the picture of our food, the picture showed 4 items when order was complete we were charged for the 2 side order. So the a Read full review ›
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 by Anonymous - from 11 mos ago

I love your service thankyou Read full review ›
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 by angel - from 1 yr ago

The cold slaw i got was bad, it was bad sour taste and it was brown looking. I spit it out but i hope i dont get sick. I called and they wan Read full review ›
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 by starfishbjella - from 1 yr ago

Actually had company in town and decided on Captain D's. My fish was not done. The fries were cold..They did not give us malt vinegar as req Read full review ›
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 by Anonymous - from 1 yr ago

The wait was fair prior to ordering, then it got worse after I had paid. 3 of 5 orders in front of me were incorrect, they were out of chee Read full review ›
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 by woofcolumbus50 - from 1 yr ago

i WANTED TO CONTACT THEM TO OFFER A SUGGESTION, I GUESS THEY DONT WANT TO IMPROVE SERVICE, WHAT A SHAME Read full review ›
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 by Anonymous - from 1 yr ago

Service was horrible! I waited to order In drive thru And get my food. I mean really?! Do they have one person working or what?! Get more m Read full review ›
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 by Doug Hager - from 1 yr ago

Menu was wrong so I couldn't get what I was wanting. No hush-puppies in my order but my wife had 2 and they were very greasy.Ordered broile Read full review ›
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