Captain D's: no answer what so ever kept putting me on hold...
A Captain D's customer review by GetHuman user GetHuman-341447 from November 20th, 2017
Background on GetHuman-341447's case
GetHuman: GetHuman-341447 - can you tell our other Captain D's customers when your case took place?
GetHuman-341447: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Captain D's, and if so, how?
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-341447 a list of common Captain D's problems)
GetHuman-341447: "Delivery problem" was why I was trying to call.
GetHuman-341447's review of Captain D's customer service
GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-341447: no answer what so ever kept putting me on hold then rewiring me back to the automated system.
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
GetHuman-341447: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-341447: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
GetHuman-341447: For that I would say four out of five.
GetHuman: And finally- any advice for other Captain D's customers?
GetHuman-341447: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-341447 taken from his Captain D's customer service problem that occurred on November 18th, 2017.