Captain D's: Went to Capitan D's in Fort Worth Tx on Hwy on...

A Captain D's customer review by GetHuman user ~Karen Foster from November 22nd, 2017

Background on ~Karen Foster's case

GetHuman: ~Karen Foster - can you tell our other Captain D's customers when your case took place?
~Karen Foster: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Captain D's, and if so, how?
~Karen Foster: I used the 615-391-5461 number I found for on the GetHuman Captain D's customer phone number page I was on: Captain D's Customer Service Phone Number
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~Karen Foster a list of common Captain D's problems)
~Karen Foster: "Delivery problem" was why I was trying to call.

~Karen Foster's review of Captain D's customer service

GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karen Foster: Went to Capitan D's in Fort Worth Tx on Hwy on *******.Bought a * pieces country style dinner got home the fish was not cook fresh the cole slaw tast spoiled.However took it back to the location was given a new dinner although did not get a sorry comment at all nor offer anything for my inconvenience.
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~Karen Foster: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karen Foster: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~Karen Foster: For that I would say five out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~Karen Foster: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karen Foster taken from his Captain D's customer service problem that occurred on November 16th, 2017.

Captain D's

4.00 of 5 stars | 9 reviews

~Karen Foster's Captain D's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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