Captain D's: I visited the one in springfeild today...
A Captain D's customer review by GetHuman user ~don belcher from November 13th, 2017
Background on ~don belcher's case
GetHuman: ~don belcher - can you tell our other Captain D's customers when your case took place?
~don belcher: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Captain D's, and if so, how?
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~don belcher a list of common Captain D's problems)
~don belcher: "Complaint" was why I was trying to call.
~don belcher's review of Captain D's customer service
GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don belcher: I visited the one in springfeild today**-**-** at *****pm& spent almost ** dollars...the food was horrible...my chicken was cold the hushpuppies was dry & the cloe slaw was a light brownish color...if this is the service & food quality I get i'll choose somewhere else to eat...I eat there *-* times a week...that's the worse exp I ever had...one more thing the worse thing captain d's done was take pineapple cheese cake off the menu...if your not going to serve it take it off the menu...my name is don belcher & my number is ***-****feel free to call me about this matter...
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~don belcher: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don belcher: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~don belcher: For that I would say five out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~don belcher: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don belcher taken from his Captain D's customer service problem that occurred on November 10th, 2017.