Care.com: I wanted and wanted and know one ever picked up
A Care.com customer review by GetHuman user ~:( lonely listener from November 23rd, 2017
Background on ~:( lonely listener's case
GetHuman: ~:( lonely listener - can you tell our other Care.com customers when your case took place?
~:( lonely listener: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Care.com, and if so, how?
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~:( lonely listener a list of common Care.com problems)
~:( lonely listener: "Cancel service" was why I was trying to call.
~:( lonely listener's review of Care.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~:( lonely listener: I wanted and wanted and know one ever picked up
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~:( lonely listener: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~:( lonely listener: I'd give them a four out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~:( lonely listener: For that I would say one out of five.
GetHuman: And finally- any advice for other Care.com customers?
~:( lonely listener: Call them early in the day or late. Don't forget any personal or account information you might need for Care.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~:( lonely listener taken from his Care.com customer service problem that occurred on November 14th, 2017.