Care.com: This is one of the worst companies in the histo...
A Care.com customer review by GetHuman user ~Annoyed with care.com from November 27th, 2017
Background on ~Annoyed with care.com's case
GetHuman: ~Annoyed with care.com - can you tell our other Care.com customers when your case took place?
~Annoyed with care.com: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Care.com, and if so, how?
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed with care.com a list of common Care.com problems)
~Annoyed with care.com: "Cancel Account" was why I was trying to call.
~Annoyed with care.com's review of Care.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed with care.com: This is one of the worst companies in the history of companies.
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~Annoyed with care.com: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed with care.com: I'd give them a one out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~Annoyed with care.com: For that I would say one out of five.
GetHuman: And finally- any advice for other Care.com customers?
~Annoyed with care.com: Call them early in the day or late. Don't forget any personal or account information you might need for Care.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed with care.com taken from his Care.com customer service problem that occurred on November 24th, 2017.