Caremark: Stephanie was very helpful and assisted me in u...

A Caremark customer review by GetHuman user GetHuman-50619 from November 24th, 2017

Background on GetHuman-50619's case

GetHuman: GetHuman-50619 - can you tell our other Caremark customers when your case took place?
GetHuman-50619: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Caremark, and if so, how?
GetHuman-50619: I used the 800-378-9442 number I found for on the GetHuman Caremark customer phone number page I was on: Caremark Customer Service Phone Number
GetHuman: And which of these common Caremark customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50619 a list of common Caremark problems)
GetHuman-50619: "Returns" was why I was trying to call.

GetHuman-50619's review of Caremark customer service

GetHuman: So how would you sum up your experience for GetHuman's Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50619: Stephanie was very helpful and assisted me in understanding the change in my prescription delivery ensuring I would receive my refill today and how I will receive my medication in the future.
GetHuman: Let's quantify your experience contacting Caremark. On a scale of 1 to 5, how easy is it go get help on a Caremark problem?
GetHuman-50619: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50619: I'd give them a five out of five on communication.
GetHuman: And what about Caremark's ability to quickly and effectively address your problem?
GetHuman-50619: For that I would say four out of five.
GetHuman: And finally- any advice for other Caremark customers?
GetHuman-50619: Call them early in the day or late. Don't forget any personal or account information you might need for Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50619 taken from his Caremark customer service problem that occurred on November 18th, 2017.

Caremark

4.20 of 5 stars | 41 reviews

GetHuman-50619's Caremark Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Caremark, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Caremark in any way.

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