Carphone Warehouse: i am looking to see if i have insurance through...

A Carphone Warehouse customer review by GetHuman user ~brain from November 20th, 2017

Background on ~brain's case

GetHuman: ~brain - can you tell our other Carphone Warehouse customers when your case took place?
~brain: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Carphone Warehouse, and if so, how?
~brain: I used the +44 1204 771377 number I found for on the GetHuman Carphone Warehouse customer phone number page I was on: Carphone Warehouse Customer Service Phone Number
GetHuman: And which of these common Carphone Warehouse customer issues best describes the reason you wanted to talk to them?
(Shows ~brain a list of common Carphone Warehouse problems)
~brain: "Overcharge/Strange charge" was why I was trying to call.

~brain's review of Carphone Warehouse customer service

GetHuman: So how would you sum up your experience for GetHuman's Carphone Warehouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brain: i am looking to see if i have insurance through carphone warehouse can you help
GetHuman: Let's quantify your experience contacting Carphone Warehouse. On a scale of 1 to 5, how easy is it go get help on a Carphone Warehouse problem?
~brain: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brain: I'd give them a one out of five on communication.
GetHuman: And what about Carphone Warehouse's ability to quickly and effectively address your problem?
~brain: For that I would say one out of five.
GetHuman: And finally- any advice for other Carphone Warehouse customers?
~brain: Call them early in the day or late. Don't forget any personal or account information you might need for Carphone Warehouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brain taken from his Carphone Warehouse customer service problem that occurred on November 11th, 2017.

Carphone Warehouse

1.00 of 5 stars | 1 reviews

~brain's Carphone Warehouse Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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