Carrotink.com: call goes to "Kathy's" voicemail after being fi...
A Carrotink.com customer review by GetHuman user ~Jerry from November 22nd, 2017
Background on ~Jerry's case
GetHuman: ~Jerry - can you tell our other Carrotink.com customers when your case took place?
~Jerry: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Carrotink.com, and if so, how?
GetHuman: And which of these common Carrotink.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerry a list of common Carrotink.com problems)
~Jerry: "Make a purchase" was why I was trying to call.
~Jerry's review of Carrotink.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Carrotink.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerry: call goes to "Kathy's" voicemail after being first in line on-hold. never hear back from Kathy.
GetHuman: Let's quantify your experience contacting Carrotink.com. On a scale of 1 to 5, how easy is it go get help on a Carrotink.com problem?
~Jerry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerry: I'd give them a four out of five on communication.
GetHuman: And what about Carrotink.com's ability to quickly and effectively address your problem?
~Jerry: For that I would say one out of five.
GetHuman: And finally- any advice for other Carrotink.com customers?
~Jerry: Call them early in the day or late. Don't forget any personal or account information you might need for Carrotink.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerry taken from his Carrotink.com customer service problem that occurred on November 17th, 2017.
Carrotink.com
1.00 of 5 stars | 7 reviews
~Jerry's Carrotink.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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