CashNet USA: could not answer how loan is calculated
A CashNet USA customer review by GetHuman user GetHuman-107250 from November 24th, 2017
Background on GetHuman-107250's case
GetHuman: GetHuman-107250 - can you tell our other CashNet USA customers when your case took place?
GetHuman-107250: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to CashNet USA, and if so, how?
GetHuman: And which of these common CashNet USA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107250 a list of common CashNet USA problems)
GetHuman-107250: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-107250's review of CashNet USA customer service
GetHuman: So how would you sum up your experience for GetHuman's CashNet USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107250: could not answer how loan is calculated
GetHuman: Let's quantify your experience contacting CashNet USA. On a scale of 1 to 5, how easy is it go get help on a CashNet USA problem?
GetHuman-107250: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107250: I'd give them a two out of five on communication.
GetHuman: And what about CashNet USA's ability to quickly and effectively address your problem?
GetHuman-107250: For that I would say five out of five.
GetHuman: And finally- any advice for other CashNet USA customers?
GetHuman-107250: Call them early in the day or late. Don't forget any personal or account information you might need for CashNet USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107250 taken from his CashNet USA customer service problem that occurred on November 22nd, 2017.
CashNet USA
2.00 of 5 stars | 5 reviews
GetHuman-107250's CashNet USA Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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