Casual Male: meh, nothing special, i still got put on hold f...
A Casual Male customer review by GetHuman user GetHuman-202339 from November 12th, 2017
Background on GetHuman-202339's case
GetHuman: GetHuman-202339 - can you tell our other Casual Male customers when your case took place?
GetHuman-202339: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to Casual Male, and if so, how?
GetHuman: And which of these common Casual Male customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-202339 a list of common Casual Male problems)
GetHuman-202339: "Change order" was why I was trying to call.
GetHuman-202339's review of Casual Male customer service
GetHuman: So how would you sum up your experience for GetHuman's Casual Male customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-202339: meh, nothing special, i still got put on hold for * minutes.
GetHuman: Let's quantify your experience contacting Casual Male. On a scale of 1 to 5, how easy is it go get help on a Casual Male problem?
GetHuman-202339: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-202339: I'd give them a five out of five on communication.
GetHuman: And what about Casual Male's ability to quickly and effectively address your problem?
GetHuman-202339: For that I would say five out of five.
GetHuman: And finally- any advice for other Casual Male customers?
GetHuman-202339: Call them early in the day or late. Don't forget any personal or account information you might need for Casual Male to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-202339 taken from his Casual Male customer service problem that occurred on November 3rd, 2017.
Casual Male
4.00 of 5 stars | 4 reviews
GetHuman-202339's Casual Male Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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