Cenlar Customer Reviews

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Cenlar Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
14.8
MINUTES - AVERAGE
OVERALL RATING
3.1
OUT OF 5


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Recent Cenlar Reviews 1 - 15 of 65

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 by Anonymous - from 4 mos ago

Got through right away, I didn't know my account # at the time, so I just hit # until it connected me to a service rep. I called around 5pm. Read full review ›
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 by calculus_entropy - from 5 mos ago

Just call that number and hit * a couple of times, twice, then it will say, wrong loan number and connect you with cust support immediately. Read full review ›
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 by mad customer - from 5 mos ago

The worst customer service I have ever dealt with. I asked to speak with a supervisor was told I can't and was hung up on.I wouldn't recomme Read full review ›
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 by Anonymous - from 6 mos ago

Didn't have any answers to my questions regarding changing holder on mortgage, changing or adding to a title. You being a lending company I Read full review ›
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 by Anonymous - from 6 mos ago

great service Read full review ›
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 by Anonymous - from 7 mos ago

No Communication I have been on hold for over 2 hours Read full review ›
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 by very upset - from 7 mos ago

I was on hold for 36minutes and then disconnected Read full review ›
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 by Anonymous - from 7 mos ago

The first time I called, the man barly spoke English and kept asking to add my cell phone number as a contact and was not taking no for an a Read full review ›
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 by Anonymous - from 7 mos ago

Walter was very courteous and helpful. Read full review ›
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 by anonymous - from 8 mos ago

So far I have waited an hour on 8664309689 and 15 on the number here. I give up. Cenlar not answering. Read full review ›
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 by Anonymous - from 9 mos ago

please hire english speaking employees. i have not received a statement since sept 2013. i need 1 each month. i have requested a statement f Read full review ›
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 by gratefulgranny - from 9 mos ago

Great Customer service. Answered promptly and very helpful. Read full review ›
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 by twosheets - from 9 mos ago

Very prompt customer service! Answered my questions and provided assistance in less than 5 minutes. Read full review ›
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 by Anonymous - from 9 mos ago

Very nice gentleman42234244 Read full review ›
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 by keelowitt - from 9 mos ago

I called on a Saturday morning, talked to a live person and received all the information I needed. Thank you! Read full review ›
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