Cenlar Customer Reviews

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Cenlar Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
14.5
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


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Recent Cenlar Reviews 1 - 15 of 65

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 by ?????? - from 1 day ago

Wanted to talk with a customer service agent about a late charge that as assessed on my account in Oct 2014. Read full review ›
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 by seattle - from 1 mo ago

I called at 5:24 Pacific and office was closed. Not open till 11:30 p.m. as suggested. Read full review ›
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 by Anonymous - from 1 mo ago

Great, English speaking rep. Knowlegable and helpful. No wait at all at this number. Read full review ›
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 by Upset - from 1 mo ago

I don't like talking to someone in India and sharing my Social Security number or other really personal information. All I wanted was an ad Read full review ›
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 by Hopeful - from 1 mo ago

The woman who helped me was very kind. She would tell me what I needed to do & when I told her I had already done it, she went back to the p Read full review ›
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 by PO'd - from 1 mo ago

Conveniently don't have contact information for the department I needed to talk to, have taken 50 days, and still no answered email. Read full review ›
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 by Anonymous - from 7 mos ago

Got through right away, I didn't know my account # at the time, so I just hit # until it connected me to a service rep. I called around 5pm. Read full review ›
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 by calculus_entropy - from 8 mos ago

Just call that number and hit * a couple of times, twice, then it will say, wrong loan number and connect you with cust support immediately. Read full review ›
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 by mad customer - from 8 mos ago

The worst customer service I have ever dealt with. I asked to speak with a supervisor was told I can't and was hung up on.I wouldn't recomme Read full review ›
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 by Anonymous - from 9 mos ago

Didn't have any answers to my questions regarding changing holder on mortgage, changing or adding to a title. You being a lending company I Read full review ›
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 by Anonymous - from 9 mos ago

great service Read full review ›
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 by Anonymous - from 10 mos ago

No Communication I have been on hold for over 2 hours Read full review ›
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 by very upset - from 10 mos ago

I was on hold for 36minutes and then disconnected Read full review ›
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 by Anonymous - from 10 mos ago

The first time I called, the man barly spoke English and kept asking to add my cell phone number as a contact and was not taking no for an a Read full review ›
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 by Anonymous - from 10 mos ago

Walter was very courteous and helpful. Read full review ›
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