Charlotte Observer: Hire some English speaking people and I want a...
A Charlotte Observer customer review by GetHuman user ~Secure the boarder from November 23rd, 2017
Background on ~Secure the boarder's case
GetHuman: ~Secure the boarder - can you tell our other Charlotte Observer customers when your case took place?
~Secure the boarder: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Charlotte Observer, and if so, how?
GetHuman: And which of these common Charlotte Observer customer issues best describes the reason you wanted to talk to them?
(Shows ~Secure the boarder a list of common Charlotte Observer problems)
~Secure the boarder: "Delivery problem" was why I was trying to call.
~Secure the boarder's review of Charlotte Observer customer service
GetHuman: So how would you sum up your experience for GetHuman's Charlotte Observer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Secure the boarder: Hire some English speaking people and I want a refund!
GetHuman: Let's quantify your experience contacting Charlotte Observer. On a scale of 1 to 5, how easy is it go get help on a Charlotte Observer problem?
~Secure the boarder: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Secure the boarder: I'd give them a three out of five on communication.
GetHuman: And what about Charlotte Observer's ability to quickly and effectively address your problem?
~Secure the boarder: For that I would say two out of five.
GetHuman: And finally- any advice for other Charlotte Observer customers?
~Secure the boarder: Call them early in the day or late. Don't forget any personal or account information you might need for Charlotte Observer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Secure the boarder taken from his Charlotte Observer customer service problem that occurred on November 15th, 2017.