Charlotte Observer: Person spoke extremely poor English. My wife an...

A Charlotte Observer customer review by GetHuman user ~none from November 24th, 2017

Background on ~none's case

GetHuman: ~none - can you tell our other Charlotte Observer customers when your case took place?
~none: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Charlotte Observer, and if so, how?
~none: I used the 800-532-5350 number I found for on the GetHuman Charlotte Observer customer phone number page I was on: Charlotte Observer Customer Service Phone Number
GetHuman: And which of these common Charlotte Observer customer issues best describes the reason you wanted to talk to them?
(Shows ~none a list of common Charlotte Observer problems)
~none: "Complaint" was why I was trying to call.

~none's review of Charlotte Observer customer service

GetHuman: So how would you sum up your experience for GetHuman's Charlotte Observer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none: Person spoke extremely poor English. My wife and I could not understand her!!!
GetHuman: Let's quantify your experience contacting Charlotte Observer. On a scale of 1 to 5, how easy is it go get help on a Charlotte Observer problem?
~none: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none: I'd give them a five out of five on communication.
GetHuman: And what about Charlotte Observer's ability to quickly and effectively address your problem?
~none: For that I would say two out of five.
GetHuman: And finally- any advice for other Charlotte Observer customers?
~none: Call them early in the day or late. Don't forget any personal or account information you might need for Charlotte Observer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none taken from his Charlotte Observer customer service problem that occurred on November 14th, 2017.

Charlotte Observer

1.88 of 5 stars | 62 reviews

~none's Charlotte Observer Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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