Charlotte Observer: * DAYS WITHOUT A PAPER. WAS TOLD YESTERDAY I WO...
A Charlotte Observer customer review by GetHuman user ~MACK TRAWICK from November 26th, 2017
Background on ~MACK TRAWICK's case
GetHuman: ~MACK TRAWICK - can you tell our other Charlotte Observer customers when your case took place?
~MACK TRAWICK: Yes I can. It was morning, on November 25th.
GetHuman: Did you reach out to Charlotte Observer, and if so, how?
GetHuman: And which of these common Charlotte Observer customer issues best describes the reason you wanted to talk to them?
(Shows ~MACK TRAWICK a list of common Charlotte Observer problems)
~MACK TRAWICK: "Cancel subscription" was why I was trying to call.
~MACK TRAWICK's review of Charlotte Observer customer service
GetHuman: So how would you sum up your experience for GetHuman's Charlotte Observer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MACK TRAWICK: * DAYS WITHOUT A PAPER. WAS TOLD YESTERDAY I WOULD GET IT TODAY. WAS TOLD THE SAME THING TODAY. **** WEBB RD.DENVER, NC *****
GetHuman: Let's quantify your experience contacting Charlotte Observer. On a scale of 1 to 5, how easy is it go get help on a Charlotte Observer problem?
~MACK TRAWICK: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MACK TRAWICK: I'd give them a one out of five on communication.
GetHuman: And what about Charlotte Observer's ability to quickly and effectively address your problem?
~MACK TRAWICK: For that I would say five out of five.
GetHuman: And finally- any advice for other Charlotte Observer customers?
~MACK TRAWICK: Call them early in the day or late. Don't forget any personal or account information you might need for Charlotte Observer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MACK TRAWICK taken from his Charlotte Observer customer service problem that occurred on November 25th, 2017.