Charter Communications Customer Reviews

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Charter Communications Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
9.3
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Charter Communications Reviews 1 - 15 of 108

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 by bob - from 15 days ago

Solved my problem less than 5 minutes total...and she spoke American! Read full review ›
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 by SHERLOCK - from 20 days ago

Charter quit ripping customers off: Stop trying to jam signals in order for customers to purchase your boxes; Stop sneaking in unnecessary c Read full review ›
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 by Anonymous - from 20 days ago

Have been making some very serious attempts to force cable users to purchase their cable boxes; they charge for all calls made to them; char Read full review ›
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 by Anonymous - from 1 mo ago

As usual, someone with a heavy accent who refuses to refer the call to someone else because they will get penalized for having to abandon a Read full review ›
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 by Anonymous - from 2 mos ago

It took awhile to get through all the menus and still be silent, but I managed. And indeed, a human eventually answered and whisked me throu Read full review ›
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 by Anonymous - from 2 mos ago

simple troubleshooting issue, I found the answer online before the person helped me. Read full review ›
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 by Anonymous - from 2 mos ago

Quick response to technical problem. Short wait time. Read full review ›
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 by Mickey - from 5 mos ago

Problem with bill, have been user for 3 months. Paid $152 first month. Second bill $215 called talked to Jeff on 12 Nov we dropped all movi Read full review ›
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 by Mr H - from 5 mos ago

they had someone here the next day and it wasn't something I was overly worried about, but they were eager to please. Read full review ›
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 by michael - from 5 mos ago

Michael' It would not even let me type in anything... Read full review ›
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 by Anonymous - from 5 mos ago

Cable or internet goes out at least once a month. Satellite is far more reliable than Charter. If you have another option, take it! Read full review ›
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 by pops - from 5 mos ago

WOW You're the best!!! Read full review ›
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 by blessedmomma5 - from 6 mos ago

They refuse to help you know matter what the situation they will over charge you and not let you know about rate change. They will not give Read full review ›
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 by tylerl - from 6 mos ago

She wasn't a technical person but she was informative - BIG change from the Charter I've come to hate over the years... Read full review ›
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 by Anonymous - from 6 mos ago

good communications Read full review ›
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