Charter Communications Customer Reviews - Page 7

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Charter Communications Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
9.3
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


See how Charter Communications has done over time on our Charter Communications ratings page.
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Recent Charter Communications Reviews 91 - 105 of 108

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 by Anonymous - from 2 yrs ago

If you follow the tips for reaching a human, you can get started a lot faster. (1 for English, AGENT, TECH, INTERNET). Folks I have spoken w Read full review ›
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 by MG - from 2 yrs ago

Got them to lower my bill $25 by saying I might switch to DirecTV Read full review ›
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 by DogSitter - from 2 yrs ago

Actually just speak to the voice system and it really works well Read full review ›
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 by Anonymous - from 2 yrs ago

Charter is a sketch company and they advertise dishonest pricing on their website, but the customer service rep I talked to was a pretty leg Read full review ›
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 by heyinternetman - from 2 yrs ago

took less then 5 minutes to tell me the entire state of Texas was having a cable outage and they had no idea when it would be fixed. Not sur Read full review ›
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 by bob dole - from 2 yrs ago

They couldn't find my record. I hate Charter - such a freaking monopoly in Madison. And they're generally a$$holes to their customers. The Read full review ›
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 by booksmotiv8 - from 2 yrs ago

I told my technical assist guy about my being routed to 555-1212 to get the number I needed - and when I did that - they gave me only the 18 Read full review ›
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 by Anonymous - from 2 yrs ago

Works extremely well. I had called this department before when I left a message for the VP of customer satisfaction and they bend over back Read full review ›
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 by Anonymous - from 2 yrs ago

horrible service! Read full review ›
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 by Jackson - from 2 yrs ago

It seemed like it was going really well at first, until they told me half through the phone call that I needed to call HP instead of them. Read full review ›
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 by Anonymous - from 2 yrs ago

Nearly impossible to get to a live operator. when I did the operator I spoke to was awful.... Read full review ›
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 by Anonymous - from 2 yrs ago

I used this information so that I could reach an American -- not someone in Panama. Sure was glad for this info. The lady I talked to work Read full review ›
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 by Anonymous - from 2 yrs ago

Can't even get someone to talk in english Read full review ›
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 by Anonymous - from 2 yrs ago

Horribly fed up with these guys!!! the tech support guy takes no time to blame it on me saying that its my computer problem when i know all Read full review ›
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 by laurak1982 - from 2 yrs ago

Took 3 calls to get my bank account changed and they still charged it. Read full review ›
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