Chase Auto Finance Customer Reviews

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Chase Auto Finance Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.7
OUT OF 5
RESPONSIVENESS
11.6
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


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Recent Chase Auto Finance Reviews 1 - 15 of 39

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 by Anonymous - from 3 days ago

was resolved Read full review ›
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 by Anonymous - from 15 days ago

Great customer service!! Read full review ›
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 by Anonymous - from 30 days ago

On hold for eleven minutes. I'm sure my boss didn't mind paying me to "PLEASE HOLD" while helping other customers. Unacceptable time of wai Read full review ›
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 by Anonymous - from 1 mo ago

Quick and easy Read full review ›
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 by barquedust - from 1 mo ago

GetHuman is AWESOME!!! Together we can fight the power. I got right through to a representative within one minute of dialing the number. Read full review ›
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 by Anonymous - from 1 mo ago

This number was much more helpful than the one Chase left for me to call by the phone message that they left which offered only and endless Read full review ›
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 by Anonymous - from 2 mos ago

One of the best customer severice reps. I've delt with! Read full review ›
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 by Anonymous - from 2 mos ago

Don't like speaking with foreigners with hard to understand account Read full review ›
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 by T - from 2 mos ago

Paid off my van in Cash at the teller with banker present requested my title to be sent overnight to the bank, ( I've had a out of state buy Read full review ›
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 by artist - from 2 mos ago

I got my payoff and the person was able to assist me with understanding the amount of principle I had overpaid last month. Great Job! Read full review ›
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 by STORK - from 2 mos ago

REPO'D MY CAR AFTER SETTING UP ARRANGEMENTS RUDE AND IMCOMPETENT SENT LETTER STATING I COULD PAY BACK DEBT THEN SENT ANOTHER STATING TO DISR Read full review ›
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 by Anonymous - from 3 mos ago

I paid off a loan with a certified check in full, they will not send the title release, after more than 30 day's,many phone call's, it will Read full review ›
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 by megmo - from 4 mos ago

really nice and worth the wait Read full review ›
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 by anonymouse - from 6 mos ago

Chase employees are incredidably rude. They are harrasing and the managaers are nasty to talk to. Read full review ›
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 by susan - from 7 mos ago

Chase employees are not competent. The managers avoid having to deal with anything. My bank sends my payment around the 10th of the month( Read full review ›
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