Chase Home Finance Customer Reviews

“Number keeps disconnecting has to be call volume due to mortgage foreclosure settlement...my payment is due and I can't even get through to ” Read full review ›

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by james lofton - from 3 mos ago

“this has to be the worst animates service in the universe” Read full review ›

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by don - from 3 mos ago

“are the represenitves outsourced to india ? do you they have anyone who speaks english ?” Read full review ›

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by don - from 3 mos ago

“the representive i spoke to did not know crap..” Read full review ›

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by Anonymous - from 4 mos ago

“Home finance doesn't know how to handle calls appropriately or properly advise clients.” Read full review ›

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by Mark - from 5 mos ago

“Disgusting!!!! Chase hired a firm and irovided it with a link on its web site that wants $38 to give me my loan balance!” Read full review ›

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by Anonymous - from 5 mos ago

“The system is designed so Chase does not have a put a human on the line. I can't get simple info via the phone menu choices.” Read full review ›

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by miamaur - from 5 mos ago

“a lady called hanna dealt with my request straight away” Read full review ›

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by Anonymous - from 6 mos ago

“I have had plenty of bad experiences with Chase but was surprisingly pleased with the person who answered 888-310-7995. She was professional” Read full review ›

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by Anonymous - from 6 mos ago

“My issue - incorrect monthy payment - will need follow up I can't say excellent right now. But the person was professional, understood my pr” Read full review ›

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by SM - from 6 mos ago

“Jacob More helped me and he was great. ” Read full review ›

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by Anonymous - from 6 mos ago

“Very good service” Read full review ›

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by anonymous - from 6 mos ago

“This is a escalation line if you are wanting to file a complaint and they can only assist with general questions.” Read full review ›

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