Chase Home Finance Customer Reviews - Page 7

“couldn't navigate the phone menu (you need the loan number, even though they say you don't). Agent I eventually reached was totally unhelpf” Read full review ›

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by Fan Of Paws - from 2 yrs ago

“I ended up speaking to 3 people to get my issue resolved. I held a total of 16 min, BUT the problem is resolved and everyone spoke English -” Read full review ›

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by mortgageflood - from 2 yrs ago

“I called and their system was down. They asked me to call back when it was convenient for me. I told them that now was convenient for me. T” Read full review ›

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by Anonymous - from 2 yrs ago

“Called at 9PM EST” Read full review ›

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by Anonymous - from 2 yrs ago

“Had a real problem understanding the lady..sound like I was talking to a machine..get some english speaking people” Read full review ›

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by Cassie - from 2 yrs ago

“I have had nothing but horrible experiences with Chase Home Finance customer service representatives since becoming their customer 3 months ” Read full review ›

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by Absolon Kent - from 2 yrs ago

“The customer service experience at Chase was the worst I've had in quite sometime. I would have to give this company overall an F based upon” Read full review ›

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by Anonymous - from 2 yrs ago

“it doesn't recognize my ssn - cannot reach a live person AT ALL” Read full review ›

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by Anonymous - from 2 yrs ago

“It is impossible to reach a live person. It is frustrating.” Read full review ›

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by poor - customer - from 2 yrs ago

“Not much we can do with them... ” Read full review ›

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by Anonymous - from 2 yrs ago

“she was easy to understand. ” Read full review ›

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by Anonymous - from 2 yrs ago

“automative service didn't work, could not reach a person system wouldn't take my information” Read full review ›

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by Anonymous - from 2 yrs ago

“PLEASE hire people who are native English speakers.” Read full review ›

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by chris - from 2 yrs ago

“the wait time was short, the lady spoke ok english, but she didnt seam to process anything i told her, she was basically ” Read full review ›

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by Jeff - from 2 yrs ago

“Easy resolution of an insurance-related issue. They asked permission to put me on hold, contacted our insurance agent on the other line, an” Read full review ›

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