Chase Customer Reviews

HomeRead Customer ReviewsChase Customer Reviews

Chase Ratings Summary

SUPPORT QUALITY
3.8
OUT OF 5
COMMUNICATION
3.9
OUT OF 5
RESPONSIVENESS
2.3
MINUTES - AVERAGE
OVERALL RATING
4.3
OUT OF 5


See how Chase has done over time on our Chase ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Chase too - we need to keep each other informed!


Recent Chase Reviews 1 - 15 of 30

Write your own review... 

 by Mary - from 1 mo ago

Very professional bankers and they assisted me the most they could. I'd definitely recommend Chase as a bank institution. Read full review ›
Write your own review... 

 by mitz - from 1 mo ago

Although this number was for banking services,the agent gave the number for Morgage services,after saying we did not get through on that num Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

Representative had a thick accent and was difficult to understand. I asked several times to be transferred to disputes but was sent somewher Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Very thankful for this website! Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

works great thank you. Read full review ›
Write your own review... 

 by Gbob - from 3 mos ago

Once I got a person, the issue was resolved quickly. Read full review ›
Write your own review... 

 by Chiapet - from 5 mos ago

I make the mistake of get a car loan. They tell you to pay over the phone. You do then they call back 3 weeks later stating you have not pa Read full review ›
Write your own review... 

 by TERESITA CACHOLA - from 6 mos ago

can we talk now Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

operator disappeared for a few minutes while he filled out a form. Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

operator disappeared for a few minutes while he filled out a form. Read full review ›
Write your own review... 

 by Mr. Molecule - from 9 mos ago

I needed this, which reflects poorly on chase, and it was very helpful Read full review ›
Write your own review... 

 by Babylon78 - from 9 mos ago

Very good service. Efficient. Clear spoken. Was in and out in 2 minutes with all my questions answered. Kudos CHASE. Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

average Read full review ›
Write your own review... 

 by Bookiemonster - from 9 mos ago

This worked well and Chase rep quickly resolved my problem. Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

quick answer to a question Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Chase information besides reviews

Most commonly sought information by Chase customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile