Checks in the Mail: The woman wasvery nice and did credit my accoun...

A Checks in the Mail customer review by GetHuman user GetHuman-165048 from November 15th, 2017

Background on GetHuman-165048's case

GetHuman: GetHuman-165048 - can you tell our other Checks in the Mail customers when your case took place?
GetHuman-165048: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Checks in the Mail, and if so, how?
GetHuman-165048: I used the 800-733-4443 number I found for on the GetHuman Checks in the Mail customer phone number page I was on: Checks in the Mail Customer Service Phone Number
GetHuman: And which of these common Checks in the Mail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-165048 a list of common Checks in the Mail problems)
GetHuman-165048: "None of those really matches why I wanted to call Checks in the Mail that day." was why I was trying to call.

GetHuman-165048's review of Checks in the Mail customer service

GetHuman: So how would you sum up your experience for GetHuman's Checks in the Mail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-165048: The woman wasvery nice and did credit my account. Her name was Erica
GetHuman: Let's quantify your experience contacting Checks in the Mail. On a scale of 1 to 5, how easy is it go get help on a Checks in the Mail problem?
GetHuman-165048: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-165048: I'd give them a five out of five on communication.
GetHuman: And what about Checks in the Mail's ability to quickly and effectively address your problem?
GetHuman-165048: For that I would say four out of five.
GetHuman: And finally- any advice for other Checks in the Mail customers?
GetHuman-165048: Call them early in the day or late. Don't forget any personal or account information you might need for Checks in the Mail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-165048 taken from his Checks in the Mail customer service problem that occurred on November 13th, 2017.

Checks in the Mail

3.00 of 5 stars | 9 reviews

GetHuman-165048's Checks in the Mail Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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