Chesapeake Energy: keep getting lied to (* months now) about when...
A Chesapeake Energy customer review by GetHuman user ~Judy Thompson from November 15th, 2017
Background on ~Judy Thompson's case
GetHuman: ~Judy Thompson - can you tell our other Chesapeake Energy customers when your case took place?
~Judy Thompson: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to Chesapeake Energy, and if so, how?
GetHuman: And which of these common Chesapeake Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~Judy Thompson a list of common Chesapeake Energy problems)
~Judy Thompson: "Complaint" was why I was trying to call.
~Judy Thompson's review of Chesapeake Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Chesapeake Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judy Thompson: keep getting lied to (* months now) about when check will be coming to me
GetHuman: Let's quantify your experience contacting Chesapeake Energy. On a scale of 1 to 5, how easy is it go get help on a Chesapeake Energy problem?
~Judy Thompson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judy Thompson: I'd give them a one out of five on communication.
GetHuman: And what about Chesapeake Energy's ability to quickly and effectively address your problem?
~Judy Thompson: For that I would say two out of five.
GetHuman: And finally- any advice for other Chesapeake Energy customers?
~Judy Thompson: Call them early in the day or late. Don't forget any personal or account information you might need for Chesapeake Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judy Thompson taken from his Chesapeake Energy customer service problem that occurred on November 9th, 2017.