Chevrolet: My questions were answered.
A Chevrolet customer review by GetHuman user ~Debra Bosley from November 22nd, 2017
Background on ~Debra Bosley's case
GetHuman: ~Debra Bosley - can you tell our other Chevrolet customers when your case took place?
~Debra Bosley: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Chevrolet, and if so, how?
GetHuman: And which of these common Chevrolet customer issues best describes the reason you wanted to talk to them?
(Shows ~Debra Bosley a list of common Chevrolet problems)
~Debra Bosley: "Repairs" was why I was trying to call.
~Debra Bosley's review of Chevrolet customer service
GetHuman: So how would you sum up your experience for GetHuman's Chevrolet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debra Bosley: My questions were answered.
GetHuman: Let's quantify your experience contacting Chevrolet. On a scale of 1 to 5, how easy is it go get help on a Chevrolet problem?
~Debra Bosley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debra Bosley: I'd give them a three out of five on communication.
GetHuman: And what about Chevrolet's ability to quickly and effectively address your problem?
~Debra Bosley: For that I would say one out of five.
GetHuman: And finally- any advice for other Chevrolet customers?
~Debra Bosley: Call them early in the day or late. Don't forget any personal or account information you might need for Chevrolet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debra Bosley taken from his Chevrolet customer service problem that occurred on November 18th, 2017.