Chex Systems: No options to talk to someone!
A Chex Systems customer review by GetHuman user ~Phillip Yarbrough from November 20th, 2017
Background on ~Phillip Yarbrough 's case
GetHuman: ~Phillip Yarbrough - can you tell our other Chex Systems customers when your case took place?
~Phillip Yarbrough : Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Chex Systems, and if so, how?
GetHuman: And which of these common Chex Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Phillip Yarbrough a list of common Chex Systems problems)
~Phillip Yarbrough : "None of those really matches why I wanted to call Chex Systems that day." was why I was trying to call.
~Phillip Yarbrough 's review of Chex Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Chex Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Phillip Yarbrough : No options to talk to someone!
GetHuman: Let's quantify your experience contacting Chex Systems. On a scale of 1 to 5, how easy is it go get help on a Chex Systems problem?
~Phillip Yarbrough : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Phillip Yarbrough : I'd give them a two out of five on communication.
GetHuman: And what about Chex Systems's ability to quickly and effectively address your problem?
~Phillip Yarbrough : For that I would say one out of five.
GetHuman: And finally- any advice for other Chex Systems customers?
~Phillip Yarbrough : Call them early in the day or late. Don't forget any personal or account information you might need for Chex Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Phillip Yarbrough taken from his Chex Systems customer service problem that occurred on November 10th, 2017.