Chex Systems: They Did Not ******* Help Me On Bit...
A Chex Systems customer review by GetHuman user ~Joshua Block from November 27th, 2017
Background on ~Joshua Block's case
GetHuman: ~Joshua Block - can you tell our other Chex Systems customers when your case took place?
~Joshua Block: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Chex Systems, and if so, how?
GetHuman: And which of these common Chex Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Joshua Block a list of common Chex Systems problems)
~Joshua Block: "None of those really matches why I wanted to call Chex Systems that day." was why I was trying to call.
~Joshua Block's review of Chex Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Chex Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joshua Block: They Did Not ******* Help Me On Bit!!!!!!!!!!!!!!!!!****** CHEXSYSTEMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Chex Systems. On a scale of 1 to 5, how easy is it go get help on a Chex Systems problem?
~Joshua Block: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joshua Block: I'd give them a five out of five on communication.
GetHuman: And what about Chex Systems's ability to quickly and effectively address your problem?
~Joshua Block: For that I would say two out of five.
GetHuman: And finally- any advice for other Chex Systems customers?
~Joshua Block: Call them early in the day or late. Don't forget any personal or account information you might need for Chex Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joshua Block taken from his Chex Systems customer service problem that occurred on November 18th, 2017.