Chick-fil-A: Talked to Aubrey unhappy with outcome asked to...
A Chick-fil-A customer review by GetHuman user ~Janey Gail westberg from November 22nd, 2017
Background on ~Janey Gail westberg's case
GetHuman: ~Janey Gail westberg - can you tell our other Chick-fil-A customers when your case took place?
~Janey Gail westberg: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Chick-fil-A, and if so, how?
GetHuman: And which of these common Chick-fil-A customer issues best describes the reason you wanted to talk to them?
(Shows ~Janey Gail westberg a list of common Chick-fil-A problems)
~Janey Gail westberg: "Delivery problem" was why I was trying to call.
~Janey Gail westberg's review of Chick-fil-A customer service
GetHuman: So how would you sum up your experience for GetHuman's Chick-fil-A customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janey Gail westberg: Talked to Aubrey unhappy with outcome asked to talk to her supervisor she said they were no there asked when they would be there she sad she didn't know told her I have never worked anywhere where I didn't know when my supervisor would be in
GetHuman: Let's quantify your experience contacting Chick-fil-A. On a scale of 1 to 5, how easy is it go get help on a Chick-fil-A problem?
~Janey Gail westberg: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janey Gail westberg: I'd give them a one out of five on communication.
GetHuman: And what about Chick-fil-A's ability to quickly and effectively address your problem?
~Janey Gail westberg: For that I would say four out of five.
GetHuman: And finally- any advice for other Chick-fil-A customers?
~Janey Gail westberg: Call them early in the day or late. Don't forget any personal or account information you might need for Chick-fil-A to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janey Gail westberg taken from his Chick-fil-A customer service problem that occurred on November 13th, 2017.