Chick-fil-A: Site doesn't work well. this makes three times...
A Chick-fil-A customer review by GetHuman user ~Bite me from November 25th, 2017
Background on ~Bite me's case
GetHuman: ~Bite me - can you tell our other Chick-fil-A customers when your case took place?
~Bite me: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Chick-fil-A, and if so, how?
GetHuman: And which of these common Chick-fil-A customer issues best describes the reason you wanted to talk to them?
(Shows ~Bite me a list of common Chick-fil-A problems)
~Bite me: "Cancel a reservation" was why I was trying to call.
~Bite me's review of Chick-fil-A customer service
GetHuman: So how would you sum up your experience for GetHuman's Chick-fil-A customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bite me: Site doesn't work well. this makes three times. We're done* you'll never see me, again. TOTAL JERKS!!
GetHuman: Let's quantify your experience contacting Chick-fil-A. On a scale of 1 to 5, how easy is it go get help on a Chick-fil-A problem?
~Bite me: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bite me: I'd give them a three out of five on communication.
GetHuman: And what about Chick-fil-A's ability to quickly and effectively address your problem?
~Bite me: For that I would say two out of five.
GetHuman: And finally- any advice for other Chick-fil-A customers?
~Bite me: Call them early in the day or late. Don't forget any personal or account information you might need for Chick-fil-A to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bite me taken from his Chick-fil-A customer service problem that occurred on November 20th, 2017.