Chrysler Financial: i got a recording saying they are having techni...
A Chrysler Financial customer review by GetHuman user ~melissa hartenstein from November 17th, 2017
Background on ~melissa hartenstein's case
GetHuman: ~melissa hartenstein - can you tell our other Chrysler Financial customers when your case took place?
~melissa hartenstein: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~melissa hartenstein a list of common Chrysler Financial problems)
~melissa hartenstein: "Repairs" was why I was trying to call.
~melissa hartenstein's review of Chrysler Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~melissa hartenstein: i got a recording saying they are having technical difficulty & to try my call again later & then it hung up on me!! after being on hold for **.* minutes... that is completely unacceptable! i need to make my payment by the first of the month & they close at *pm & not open on the weekends. so how am i supposed to keep my account in the clear if i can never reach anyone??!!
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
~melissa hartenstein: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~melissa hartenstein: I'd give them a five out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
~melissa hartenstein: For that I would say two out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
~melissa hartenstein: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~melissa hartenstein taken from his Chrysler Financial customer service problem that occurred on November 14th, 2017.