Citi Cards Customer Reviews

HomeRead Customer ReviewsCiti Cards Customer Reviews

Citi Cards Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.2
OUT OF 5
RESPONSIVENESS
2.9
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


See how Citi Cards has done over time on our Citi Cards ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Citi Cards too - we need to keep each other informed!


Recent Citi Cards Reviews 1 - 15 of 75

Write your own review... 

 by Anonymous - from 22 days ago

ignored all prompts and hit ### for every response. Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Stunningly fast to get through. Read full review ›
Write your own review... 

 by kristif - from 6 mos ago

I was helped this morning (Sunday November 13) by Sumip -- He was fabulous! Sorted out my account payment problem quickly, courteously, and Read full review ›
Write your own review... 

 by Anonymous - from 8 mos ago

Ignored all prompts (did not press or say anything) and was connected with a representative who helped remove me from all marketing lists. T Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

English was a 2nd language Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

Don't make a sound and don't press any buttons and you'll get through! Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

Works like a charm - THANKS!!!! Read full review ›
Write your own review... 

 by Anonymous - from 9 mos ago

Just kept hitting 00 and it worked! Read full review ›
Write your own review... 

 by sceptic - from 9 mos ago

Very helpful, took detailed notes and checked the details with me. Read full review ›
Write your own review... 

 by Anonymous - from 10 mos ago

Quick response. Helped remove my name from thier mailing list Read full review ›
Write your own review... 

 by dancewalker - from 10 mos ago

Spoke to person with foreign accent who said he would transfer me to someone who could answer my question. Waited about 2-3 minutes and the Read full review ›
Write your own review... 

 by Anonymous - from 10 mos ago

iii Read full review ›
Write your own review... 

 by Anonymous - from 11 mos ago

I talked to someone on fraud department, they were very helpful and empathatic. Read full review ›
Write your own review... 

 by ckelsey - from 11 mos ago

low wait Read full review ›
Write your own review... 

 by teetyme - from 11 mos ago

Wanted Citi to comply with the law and not to send me anymore credit card application solicitations as I am on the federal do not call list. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Citi Cards information besides reviews

Most commonly sought information by Citi Cards customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile